Tasman Eco is based in Sydney, Australia. It is Australian owned and operated.
We use different materials for each of our products, but all of our products are crafted between a mix of both Radiata Pine Timber, sourced globally from sustainable forests and MDF Materials.
All of our products are manufactured at our factory in China.
You can learn about each products materials on the individual product pages.
Yes, all Tasman Eco mattresses have been independently tested and comply with Australian Standards, AS/NZS 8811.1: 2013 Methods of Testing Infant Products – Sleep Surface Test for Firmness.
Yes, all of the Tasman Eco cots meet Australian standard AS/NZ 2172.
The paint we use on our products are not available to purchase from us. If wanting to purchase the paint, we suggest taking a part of the cot down to a hardware or paint store to have it colour matched.
Yes, all paint/coating used by Tasman Eco are non-toxic and have been independently tested and certified by the SGS Group.
All recommended mattress size information will be featured on the individual product pages. We have listed the recommended sizes and products for your Tasman Eco cot or bassinet.
No. There are no chemicals used in our mattresses. All of our mattresses have been independently tested by the SGS Group, confirming that the use of toxic or allergenic substances are absent in our mattresses.
Yes. All of our products have a warranty period between 1 – 5 years, the exact warranty period will be listed on the individual product pages. Specific warranty information can be found here.
Our warranty covers any manufacturing defects or faults.
We’ve listed what is not covered by the Tasman Eco warranty below;
No, the warranty stands as is.
We recommend registering your warranty as soon as you have made your purchase. You can register your product for warranty here.
You can buy Spare Parts here on our website.
If you need help finding the Spare Parts that you need, you can see which of our Spare Parts would be relevant to each product on the individual product pages. Alternatively, you can get in contact with our team and we can help you decide what parts you’ll need.
Yes, once your order has been shipped, you’ll receive a tracking number to track your order.
We currently only ship our spare parts to our customers within Australia.